Privacy Policy

1. Information We Collect

When you contact us through phone, WhatsApp, email, or website forms, we may collect information such as your name, contact details, location, property type, and electricity consumption details needed to provide solar proposals and subsidy guidance.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations.
• Conduct site assessments and design appropriate solar solutions.
• Assist with government portal registrations, subsidy applications, and DISCOM processes, where applicable.
• Communicate important updates about your project or relevant policy changes.

3. Sharing of Information

We may share your information only with trusted partners and service providers (such as installers, DISCOMs, financial institutions, or government portals) strictly for the purpose of processing your solar project, subsidy application, or financing request. We do not sell your personal data.

4. Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage over the internet is fully secure, and we cannot guarantee absolute security.

5. Cookies & Analytics

Our website may use basic analytics tools or cookies to understand how visitors use the site and to improve user experience. This may include anonymous usage statistics such as pages visited, time on site, and device information.

6. Your Choices

You may contact us at any time to update or correct your contact details, or to request that we stop using your information for marketing communication. Certain data may still be retained as required for legal, accounting, or regulatory purposes.

7. Changes to This Policy

We may revise this Privacy Policy from time to time. The updated version will be posted on this page, and your continued use of the website will indicate your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at corporate@smartplus.info.